Vishal Jan Father of…
We had the good fortune of working with Michelle who played a pivotal role in addressing key challenges related to breastfeeding for our newborn. As new parents navigating the complexities of caring for our infant, we sought the expertise of Michelle at the behest of a lactation consultant we were working with, and were thoroughly impressed with the level of professionalism, expertise, and compassion demonstrated throughout the entire process.
From the outset, Michelle exhibited a deep understanding of the unique needs of both the infant and the parents in the context of breastfeeding. With Michelle we felt heard and reassured that what we were experiencing was not pathological and that we can work through it. She infused confidence into us as parents when we needed it the most. She developed a personalized approach and diagnosed specific issues that were hindering our breastfeeding journey. She demonstrated a keen ability to observe and analyze our baby's oral-motor skills, posture, and overall muscle tone, providing us with valuable insights into the root causes of our breastfeeding challenges. Michelle not only diagnosed the issues but also took the time to educate us thoroughly on the underlying factors affecting our baby's ability to latch and suck effectively. This educational component was crucial in empowering us as parents to actively participate in the treatment plan and better understand our baby's developmental needs. The prescribed body work made a difference. She was able to guide us in ways that other healthcare professionals we sought could not. She helped us diagnose a lip and tongue tie and recommended a dentist we could seek for procedural evaluation.
What truly stood out is how Michelle connected with our family. She had recommended a specific bottle given the specific oral-motor skills of our infant, but we could not readily find it. Upon hearing this, without hesitation offered the one we were using in the clinic. This gesture was only one of the ways Michelle’s company during our breastfeeding journey, was a Godsend for us. Michelle had a huge hand in our baby getting the right nutrition and the experience of breastfeeding becoming wholesome.
